Great question. To keep it simple, 14K gold is actually just 58.3% of actual pure gold, with the other part being a mixture of other precious metals. Meanwhile, 18K gold consists of 75% pure gold. For a few reasons, 14K is historically more durable than 18K, making it the better choice for those with very active lifestyles. However, 18K does retain a more vibrant and richer color of gold than 14K typically does. 

Why should I go with gold or platinum over some of the new, alternative metal bands?

Our advice: stick with precious metals!  It's a wise investment because, unlike alternative metals like aluminum or carbon fiber, it's value actually increases over time. For quick reference, the price of gold has gone up by 75% over the past 2 years :) 

Aside for the value, you’ll see the difference in color, feel the difference in weight on your finger, and never (ever!) have to worry about tarnishing or durability. 

I want the Home Try-On Kit.  Is there a charge for it?

Nope. The $99 is a deposit which we hold on to until you ship the Kit back to us. As soon as we receive it back to our facilities, the charge (+ any collected taxes) is automatically refunded to the original payment method, unless you'd like to apply it toward your wedding band purchase. We do charge a non-refundable $14.95 (includes return service) to cover the shipping cost of your Kit.  We'll only charge your card for a further amount if you don't return your Kit. As per Marke policy, we do need to charge $300.00 to your original payment method in order to cover the cost of your Kit if it's not returned.

I need this wedding band in a hurry. Can you rush it?

I’m a little lost. Can you guide me through this process?

One of the perks of going for a real gold ring as opposed to some alternative metals: our gold bands are made to last and don’t need much looking after. The only time we recommend removing it is for serious manual labor (the gold can get scratched).

If you aren’t sure of your finger size, we encourage you to order our risk-free Home Try-On kit. There’s a finger sizer enclosed that will help you make sure to order the correct size, and a bunch of our sample bands are engraved with it's finger size inside the ring. In the event your ring (still) doesn't fit, we offer free resizes and exchanges for Marke customers. Further details can be found at our Shipping & Returns Page.

In the event you’d like to request a return, please email us at  info@markenyc.com with your Order Number and Reason for Return. Further details can be found at our Shipping & Returns Page.

Yes, we do - via Affirm. In your checkout process, selecting the Affirm icon will allow you to proceed with it as your payment method.