Marke New York FAQs
I'm looking for a wedding band for future Mrs. Marke, too 👰🏻. Got anything for her?
Stay tuned :) If you drop us your email on the home page, we'll keep in touch.
Can I apply the Home Try-On Kit deposit toward my wedding band purchase?
Sure thing. As soon as your Kit arrives, just reply to your order confirmation email with a request to apply your deposit toward final purchase. A member of our team will issue you a gift card within the hour!
How long can I hold on to my Home Try-On Kit for?
We kindly request you return your Kit using your prepaid USPS return label within 10 days of receiving it. We do understand that things happen. So if you need a little longer with the Kit, just let us know and a team member can grant you an extension.
I noticed Marke offers 10k, 14k, and 18k gold options. What's the difference?
Why should I go with gold or platinum over some of the new, alternative metal bands?
Our advice: stick with precious metals! It's a wise investment because, unlike alternative metals like aluminum or carbon fiber, it's value actually increases over time. For quick reference, the price of gold has gone up by 75% over the past 2 years :)
Aside for the value, you’ll see the difference in color, feel the difference in weight on your finger, and never (ever!) have to worry about tarnishing or durability.
I want the Home Try-On Kit. Is there a charge for it?
Nope. The $99 is a deposit which we hold on to until you ship the Kit back to us. As soon as we receive it back to our facilities, the charge (+ any collected taxes) is automatically refunded to the original payment method, unless you'd like to apply it toward your wedding band purchase. We do charge a non-refundable $19.95 (includes return service) to cover the shipping cost of your Kit. We'll only charge your card for a further amount if you don't return your Kit. As per Marke policy, we do need to charge $300.00 to your original payment method in order to cover the cost of your Kit if it's not returned.