Shipping & Returns


Lead time

Processing time (time from when you place your order to when we ship your ring out): 2-4 business days. Wedding next week?  Not a problem.  Please email us if your time frame is tight to get a quote on expedited processing.

 

 

Shipping options

Free USPS Priority Mail shipping in the US of A :)
FedEx 2 Day Express - $20
FedEx Overnight Express - $35

     

     

    Returns & Exchanges

     

    I'd like to return my wedding band

    Marke customers have 30 days from the date of delivery to return for full refund and free shipping back.

    Email us at info@markenyc.com with your Order Number and Reason for Return for a Return Authorization and Shipping Label.

    Wedding bands must be returned in unworn and undamaged condition, in the original ring box.

    Refund processed once, upon inspection, Marke confirms the ring is not worn or damaged. If our inspectors believe the ring might have signs of use, we’ll reach out and confirm with you before proceeding.

       

       

      I'd like to exchange my wedding band

      Marke customers have 30 days from the date of delivery to exchange for a  different finger size or color, with free shipping both ways, at no cost.

      If you’d like to change the width of your wedding band, that would be considered a return and then purchase of new ring (because of the price difference). 

      Email us at info@markenyc.com with your Order Number and Reason for Exchange for an Exchange Authorization and Shipping Label

      Wedding bands must be returned in unworn and undamaged condition, in the original ring box.

        Returns or exchanges for custom engraved wedding bands: not accepted.